Privacy Policy

Last updated: June 2026

Elevate Learning Academy ("we", "us") respects your privacy. This policy explains how we handle information when you use our website and enrol in our programmes.

Information we collect

When you purchase a course, our payment processor may collect your name, email address, and billing details. We receive only the information necessary to grant course access and issue receipts. We do not sell personal data to third parties.

How we use information

We use your information to provide course access, send enrolment confirmations, improve our programmes, and comply with legal obligations. Marketing emails are sent only where permitted by law and you may opt out at any time.

Cookies

Our site may use essential cookies to remember preferences and keep sessions secure. You can disable cookies in your browser, though some features may not function correctly.

Data retention

We retain enrolment records for as long as needed to honour lifetime access commitments and meet accounting requirements, then delete or anonymise data where possible.

Refunds

We offer a clean refund of 100% upon request. If you are not satisfied with your purchase, contact us through your payment receipt or account portal and we will process a full refund without unnecessary conditions or delays.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Submit a request using the same channel through which you enrolled, and we will respond within a reasonable timeframe.

Changes

We may update this policy occasionally. Continued use of the site after changes constitutes acceptance of the revised policy.